Terms of use

By using Dentli you agree to these terms. They apply to patients browsing listings and to practices that list with us.

Dentli is a directory, not a clinic

Dentli helps you find and contact dental offices. We do not provide dental advice, diagnosis or treatment, and nothing on this site replaces a consultation with a licensed dentist. In an emergency, contact your local emergency service.

Listing accuracy

Listing details are supplied by the practices themselves or compiled from public sources. Hours, services, insurance and availability change. Confirm anything important with the office before you travel or book treatment.

Appointment requests

Sending a request through Dentli is not a confirmed appointment. The office confirms directly with you. Dentli is not responsible for care provided, fees charged, or appointments missed or cancelled by either party.

Reviews

Reviews must come from a genuine patient experience. We remove reviews that are abusive, defamatory, off-topic, or posted in exchange for payment. Practices may respond publicly but cannot have honest reviews removed.

Practice listings

Practices must hold a current licence in their province or state and keep their listing accurate. We may suspend a listing that is misleading, unlicensed, or the subject of repeated substantiated complaints.

Fees for dental offices

Listing a practice on Dentli is free. Dental offices pay CA$79.99 for each patient appointment request they choose to confirm. Each request is billed once, no matter how many times it is confirmed. Patients never pay Dentli anything. Prices are in Canadian dollars and exclude any applicable taxes.

Payment and weekly invoices

An office must save a credit card before confirming requests. Confirmed leads are added up and invoiced weekly, and the saved card is charged automatically. Payments are processed by Stripe; Dentli never sees or stores full card numbers. If a payment fails, we may pause confirmations until a working card is added, and unpaid invoices are retried when a new card is saved.

Billing questions and credits

If a confirmed request was a duplicate, spam or clearly not a real patient, contact us and we will review it and may waive the charge. Offices can replace their saved card at any time from the Billing tab. Charges for leads already confirmed remain payable.

Limitation of liability

Dentli is provided as is. To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising from use of the directory or from care received at a listed office.

Last updated 2026.